SnapLogic Outage History

SnapLogic is up right now

SnapLogic had 10 outages in the last 2 years totaling 293h 4m of downtime — averaging 0.4 incidents per month.

There were 10 SnapLogic outages since October 10, 2024 totaling 293h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://trust.snaplogic.com

Minor July 24, 2026

Few customers intermittently facing UI login issue

Detected by Pingoru
Jul 24, 2026, 12:00 PM UTC
Resolved
Jul 24, 2026, 05:26 PM UTC
Duration
5h 26m
Affected: Intelligent Integration Platform
Timeline · 3 updates
  1. investigating Jul 24, 2026, 12:00 PM UTC

    Start time: 4:00 AM PST A few customers have reported unable to login in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way ([email protected]) Please open a support ticket with our Support team by emailing [email protected] with any questions or concerns. Next update: Jul 24th 6:00 AM PST

  2. monitoring Jul 24, 2026, 12:42 PM UTC

    Status: Monitoring Status Update: All services are operating within normal performance thresholds, and validation confirms stable operation. If you experience any issues, please report them to Support so they can be reviewed as part of the ongoing analysis. Next Update : 09:00AM PST

  3. resolved Jul 24, 2026, 05:26 PM UTC

    Resolution Status: Resolved End Time: 4:15 AM PST No login issues observed. Monitoring confirms stable operation across the affected scope. Customers requiring operational review may coordinate directly with support.

Read the full incident report →

Notice April 17, 2026

SnapLogic Platform pipeline preparation, affecting a subset of our customers

Detected by Pingoru
Apr 17, 2026, 05:02 PM UTC
Resolved
Apr 17, 2026, 08:15 PM UTC
Duration
3h 12m
Affected: Intelligent Integration Platform
Timeline · 4 updates
  1. investigating Apr 17, 2026, 05:02 PM UTC

    Start time: April 17th 3:15 AM PST We are currently investigating latency in pipeline preparation and execution time for a few customers that is occurring on the SnapLogic platform in the US region. Our team is investigating this behavior with the highest priority, dedicating all resources to resolve the issue as quickly as possible. We will update this incident with our progress. Please open a support ticket with our Support team by emailing [email protected] with any questions or concerns. Next update: April 17th 12:00 PM PST

  2. investigating Apr 17, 2026, 06:23 PM UTC

    Start time: April 17th 3:15 AM PST We are currently investigating latency in pipeline preparation and execution time for a few customers that is occurring on the SnapLogic platform in the US region. Our team is currently on a bridge and has identified several remediation options. We are testing all available options before moving forward with performing any changes. Please open a support ticket with our Support team by emailing [email protected] with any questions or concerns. Next update: April 17th 12:00 PM PST

  3. monitoring Apr 17, 2026, 06:57 PM UTC

    Status: Monitoring Last Updated: 11:23 AM PST We have implemented remediation steps to address the pipeline preparation issues. Performance indicators are trending toward baseline levels, and no additional services have been impacted. We are maintaining heightened monitoring to confirm sustained stability. Next update by 1:00 PM PST

  4. resolved Apr 17, 2026, 08:15 PM UTC

    Resolved Status: Resolved End Time: 11:30 AM PST Performance has returned to expected baseline levels.Monitoring confirms stable operation across the affected scope. We will maintain elevated observation as a precautionary measure. Customers requiring operational review may coordinate directly with support.

Read the full incident report →

Minor February 24, 2026

SnapLogic Platform Issues

Detected by Pingoru
Feb 24, 2026, 08:17 AM UTC
Resolved
Feb 24, 2026, 11:30 AM UTC
Duration
3h 13m
Affected: Intelligent Integration Platform
Timeline · 3 updates
  1. investigating Feb 24, 2026, 08:17 AM UTC

    We have been alerted to issues affecting the SnapLogic platform. Our team is actively investigating the causes of the issue. The following platform services are affected: - UI/Pipeline Development

  2. monitoring Feb 24, 2026, 10:01 AM UTC

    Performance has been restored to normal. Our monitoring of the US Control Plane of the SnapLogic platform is ongoing. Please open a support ticket with our Support team by emailing [email protected] with any questions or concerns.

  3. resolved Feb 24, 2026, 11:30 AM UTC

    We have fully resolved the issue impacting production workloads in the US region. All services are now operating within normal performance thresholds. We recognize the operational dependency you place on our platform and appreciate your patience during the remediation process. Our teams continue to monitor system health and remain available for direct coordination should you require an additional review.

Read the full incident report →

Notice November 18, 2025

Snaplogic Platform UI login issue due to cloudflare incident

Detected by Pingoru
Nov 18, 2025, 12:07 PM UTC
Resolved
Nov 18, 2025, 08:01 PM UTC
Duration
7h 53m
Affected: Intelligent Integration PlatformIntelligent Integration Platform
Timeline · 5 updates
  1. investigating Nov 18, 2025, 12:07 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 12:13 PM UTC

    We are currently working with the Cloudflare vendor regarding an issue that seems to be impacting only the login. We are actively investigating this and will provide an update as soon as possible. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  3. investigating Nov 18, 2025, 12:43 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 18, 2025, 02:40 PM UTC

    Cloudflare has restored service and we are seeing UI Login is working as expected. Continuing to monitor.

  5. resolved Nov 18, 2025, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 24, 2025

Our monitor is alerting us on 401 errors. Team is investigating

Detected by Pingoru
Sep 24, 2025, 09:53 PM UTC
Resolved
Sep 25, 2025, 02:03 PM UTC
Duration
16h 9m
Affected: Intelligent Integration Platform
Timeline · 3 updates
  1. investigating Sep 24, 2025, 09:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 24, 2025, 10:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 25, 2025, 02:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 18, 2025

SnapLogic Platform issue that is impacting pipeline preparation from ground nodes

Detected by Pingoru
Aug 18, 2025, 05:19 PM UTC
Resolved
Aug 18, 2025, 08:28 PM UTC
Duration
3h 8m
Affected: Intelligent Integration Platform
Timeline · 3 updates
  1. investigating Aug 18, 2025, 05:19 PM UTC

    We’ve been made aware of slowness in the SnapLogic Platform, that is impacting pipeline preparation from ground nodes. Our team is actively investigating. Iif you notice any unusual behavior, please reach out to support through the usual channels ([email protected]).

  2. monitoring Aug 18, 2025, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2025, 08:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 2, 2025

Snaplogic Platform UI issue

Detected by Pingoru
Jun 02, 2025, 06:10 PM UTC
Resolved
Jun 02, 2025, 09:25 PM UTC
Duration
3h 14m
Affected: Intelligent Integration Platform
Timeline · 4 updates
  1. investigating Jun 02, 2025, 06:10 PM UTC

    We have observed on the Snaplogic EMEA control plane that when logging in, users will receive the error "Error occurred while initializing Pipeline schema" Try again later Internal Server Error. Snaplogic is working on resolving the issue as soon as possible with the highest priority . Please contact our Support team at [email protected] with any concerns.

  2. monitoring Jun 02, 2025, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 02, 2025, 06:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 02, 2025, 09:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 10, 2024

SnapLogic Platform SSO login issue

Detected by Pingoru
Oct 10, 2024, 07:59 AM UTC
Resolved
Oct 10, 2024, 09:16 AM UTC
Duration
1h 16m
Affected: Intelligent Integration Platform
Timeline · 3 updates
  1. identified Oct 10, 2024, 07:59 AM UTC

    We’ve been informed of issues with SSO logins to the UI following the October patch release. To avoid disrupting our customers using SSO, we’ve decided to roll back the October release. If you encounter any unusual behavior in the meantime, please reach out to support.

  2. monitoring Oct 10, 2024, 08:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2024, 09:16 AM UTC

    This incident has been resolved.

Read the full incident report →