smsmode incident

Indicent Datacenter 03/11/2025

Notice Resolved View vendor source →

smsmode experienced a notice incident on November 3, 2025 affecting API REST SMS and API REST COMMONS and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 10:30 AM UTC
Resolved
Nov 03, 2025, 02:48 PM UTC
Duration
4h 17m
Detected by Pingoru
Nov 03, 2025, 10:30 AM UTC

Affected components

API REST SMSAPI REST COMMONSAPI HTTPS (deprecated)API email2SMSAPI Google CalendarAPI RCSWorld traffic SMS other destinations

Update timeline

  1. monitoring Nov 03, 2025, 10:30 AM UTC

    Cher client, Nous vous informons qu’un incident en cours au niveau de notre hébergeur entraîne une interruption des services. Nos équipes techniques travaillent activement à la résolution de l’incident. Service impacté : SMS Type de problème : Incident de la plateforme avec quelques coupures Impact sur le client : Fort Date début : 03/11/2025 Date de fin : en cours Heure début : 11h00 CET Heure de fin : 15H30 Description : Interruption des services de l’hébergeur, puis quelques déconnexions. Surveillance en continue pendant un laps de temps conséquent pour s'assurer que tout soit de retour à la normale. Veuillez nous excuser pour ce désagrément. Cordialement. L'équipe smsmode. https://www.smsmode.com https://statuspage.smsmode.com Mail : [email protected] tel : (+330)4 91 05 64 62 ---------------------------------------------- English follows Dear customer, We would like to inform you that an ongoing incident at our hosting provider is causing a service interruption. Our technical teams are actively working to resolve the incident. Service affected: SMS Type of problem: Platform incident Impact on customers: Significant Start date: 11/03/2025 End date: ongoing Start time: 11:00 CET End time: 15H30 Description: interruption of hosting provider services and then monitoring We apologize for any inconvenience this may cause. Best regards. The smsmode team. https://www.smsmode.com https://statuspage.smsmode.com Email: [email protected] Tel: (+330)4 91 05 64 62

  2. monitoring Nov 03, 2025, 12:19 PM UTC

    We are continuing to monitor for any further issues

  3. monitoring Nov 03, 2025, 12:36 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 03, 2025, 01:53 PM UTC

    We are continuing to monitor for any further issues

  5. resolved Nov 03, 2025, 02:48 PM UTC

    This incident has been resolved.