SMS-Magic incident

URL Shortening not working

Critical Resolved View vendor source →
Started
Mar 16, 2026, 07:23 PM UTC
Resolved
Mar 16, 2026, 07:43 PM UTC
Duration
19m
Detected by Pingoru
Mar 16, 2026, 07:23 PM UTC

Affected components

URL Shortening & TrackingURL Shortening & TrackingURL Shortening & Tracking

Update timeline

  1. investigating Mar 16, 2026, 07:23 PM UTC

    An issue is been identified regarding URL Shortening not working for multiple customers due to network issue. The cause of this issue is currently under investigation.

  2. resolved Mar 16, 2026, 07:43 PM UTC

    We have received a confirmation that the issue is now resolved. The URL Shortening and Tracking functionality is restored to pre-incident health. The issue is resolved at this time. End Time : 19.40 UTC

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