SMS-Magic experienced a critical incident on March 16, 2026 affecting URL Shortening & Tracking and URL Shortening & Tracking and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
URL Shortening & TrackingURL Shortening & TrackingURL Shortening & Tracking
Update timeline
- investigating Mar 16, 2026, 07:23 PM UTC
An issue is been identified regarding URL Shortening not working for multiple customers due to network issue. The cause of this issue is currently under investigation.
- resolved Mar 16, 2026, 07:43 PM UTC
We have received a confirmation that the issue is now resolved. The URL Shortening and Tracking functionality is restored to pre-incident health. The issue is resolved at this time. End Time : 19.40 UTC