SMS-Magic incident

Carrier Partner Incident - Canada - Fibernetics Short Code (Route 2) SMS Delay

SMS-Magic experienced a minor incident on May 28, 2026 affecting Message Delivery Service, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started: May 28, 2026, 06:27 PM UTC
Resolved: May 28, 2026, 07:29 PM UTC
Duration: 1h 1m
Detected by Pingoru: May 28, 2026, 06:27 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating May 28, 2026, 06:27 PM UTC

Start Time : May 28, 2026 - 10:44 PDT There is a carrier-partner incident currently impacting short code (route 2) SMS services for Canada. Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via short code (route 2) with Fibernetics. The cause of this issue is under investigation at this time.
resolved May 28, 2026, 07:29 PM UTC

Incident resolved Monitoring for the issue impacting short code (route 2) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 28, 11:43 PDT