SMS-Magic incident
Carrier Partner Incident - Toll-Free SMS Delivery Delays
SMS-Magic experienced a minor incident on May 22, 2026 affecting Message Delivery Service, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery Service
Update timeline
- investigating May 22, 2026, 12:58 PM UTC
Start Time : May 21, 2026 - 16:24 PDT There is a carrier-partner incident currently impacting toll-free SMS services. Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free .
- resolved May 22, 2026, 03:19 PM UTC
The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 22, 07:41 PDT