SMS-Magic incident

Carrier Partner Incident - Small U.S. carriers Short Code (Route 1) SMS Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on May 15, 2026 affecting Message Delivery Service, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 07:33 PM UTC
Resolved
May 15, 2026, 07:52 PM UTC
Duration
18m
Detected by Pingoru
May 15, 2026, 07:33 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating May 15, 2026, 07:33 PM UTC

    Start Time : May 15, 2026 - 12:00 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers. The cause of this issue is under investigation at this time.

  2. resolved May 15, 2026, 07:52 PM UTC

    Incident resolved Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 15, 12:36 PDT