SMS-Magic incident
Carrier Partner Incident - Small U.S. carriers (Route 1) SMS Latency
SMS-Magic experienced a minor incident on May 8, 2026 affecting Message Delivery Service, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery Service
Update timeline
- investigating May 08, 2026, 07:08 PM UTC
Start Time : May 08, 2026 - 12:05 PDT There is a carrier-partner incident currently impacting all sender types (route 1) SMS services. Customers may experience minor latency impacting outbound (MT) SMS via all sender types (route 1)Small U.S. carriers. The cause of this issue is under investigation at this time.
- resolved May 08, 2026, 08:32 PM UTC
Monitoring for the issue impacting all sender types (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 8, 13:30 PDT