SMS-Magic incident

Carrier Partner Incident – Inbound SMS Latency (Short Code – Route 1)

Notice Resolved View vendor source →

SMS-Magic experienced a notice incident on May 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 07:43 PM UTC
Resolved
May 05, 2026, 07:00 PM UTC
Duration
—
Detected by Pingoru
May 05, 2026, 07:43 PM UTC

Update timeline

  1. resolved May 05, 2026, 07:43 PM UTC

    We are currently investigating reports of delivery delays affecting inbound (MO) SMS messages via Short Code (Route 1). The issue has been traced to a technical problem with one of our upstream carrier partners. Please note: Outbound messaging services remain fully operational and unaffected. Our team is actively working with the carrier partner to resolve the issue as quickly as possible. We will continue to share updates as more information becomes available.