Smarty incident

International Street Address API - Verification Failures (for GBR, FRA, JPN)

Notice Resolved View vendor source →

Smarty experienced a notice incident on February 13, 2020 affecting US East 1 and US West 1 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2020, 10:39 PM UTC
Resolved
Feb 13, 2020, 10:39 PM UTC
Duration
Detected by Pingoru
Feb 13, 2020, 10:39 PM UTC

Affected components

US East 1US West 1US Central 1

Update timeline

  1. resolved Feb 13, 2020, 10:39 PM UTC

    For approximately 12 hours hours spanning from yesterday through this morning a number of addresses submitted for validation to our International Street Address API for GBR (United Kingdom/Great Britain) FRA (France) and JPN (Japan) were failing. The issue was corrected at 7:30am Mountain Time / 9:00am Eastern Time. We have identified the root cause of the issue related to the data build process from our partner data feeds. We are in the process of expanding the integrity checks run on each data feed to further ensure correctness of the data.