Smarty incident
International Street Address API - Verification Failures (for GBR, FRA, JPN)
Smarty experienced a notice incident on February 13, 2020 affecting US East 1 and US West 1 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Feb 13, 2020, 10:39 PM UTC
For approximately 12 hours hours spanning from yesterday through this morning a number of addresses submitted for validation to our International Street Address API for GBR (United Kingdom/Great Britain) FRA (France) and JPN (Japan) were failing. The issue was corrected at 7:30am Mountain Time / 9:00am Eastern Time. We have identified the root cause of the issue related to the data build process from our partner data feeds. We are in the process of expanding the integrity checks run on each data feed to further ensure correctness of the data.