Smarty incident

International Street API reported inconsistencies

Minor Resolved View vendor source →

Smarty experienced a minor incident on April 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 06:00 PM UTC
Resolved
Apr 03, 2023, 06:00 PM UTC
Duration
—
Detected by Pingoru
Apr 03, 2023, 06:00 PM UTC

Update timeline

  1. resolved Apr 03, 2023, 08:55 PM UTC

    On Friday we deployed a minor system update. Beginning on Monday morning a few customers reported inconsistencies in the International Street Address API output. We rolled back the update and the inconsistencies have stopped. We are still investigating the root cause.

  2. postmortem Apr 03, 2023, 11:19 PM UTC

    We have identified and rectified the code which was causing collisions in certain cases. We've also introduced enhanced testing measures to ensure such situations are avoided moving forward.