Smarty experienced a notice incident on May 2, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 02, 2023, 10:48 PM UTC
Some customers experienced an occasional 404 "Not Found" error with the new update that we pushed yesterday afternoon to one server set and rolled back this morning. This was due to some requests formatted with a slash after the route "street-address/". e.g. "https://us-street.api.smartystreets.com/street-address/?input_id" vs. "https://us-street.api.smartystreets.com/street-address?input_id". This was not recognized correctly in the new update and will be corrected.