Smarty incident

Network outage in one facility

Notice Resolved View vendor source →

Smarty experienced a notice incident on February 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2025, 09:15 PM UTC
Resolved
Feb 07, 2025, 09:15 PM UTC
Duration
Detected by Pingoru
Feb 07, 2025, 09:15 PM UTC

Update timeline

  1. resolved Feb 07, 2025, 09:15 PM UTC

    Around 18:00 UTC, one of our facilities experienced a network routing issue that lasted for about 30 minutes. The facility was removed from DNS rotation until the network issue had been resolved. If you have not yet read through our "Technical Requirements" and "Best Practices" documentation, this could be a good opportunity to become familiar with those important and helpful documents. - https://www.smarty.com/docs/cloud/requirements#retry - https://www.smarty.com/docs/cloud/best-practices