Smarty incident

Misbehaving servers resulted in some 503 responses

Minor Resolved View vendor source →

Smarty experienced a minor incident on March 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 08:01 PM UTC
Resolved
Mar 18, 2025, 08:01 PM UTC
Duration
—
Detected by Pingoru
Mar 18, 2025, 08:01 PM UTC

Update timeline

  1. resolved Mar 18, 2025, 10:11 PM UTC

    Around 19:10 UTC, increased traffic exposed resource limitations caused by a previously implemented algorithm update, leading to issues on several servers hosting some of our services (US Street API, US Extract API) in one of our data centers due to insufficient RAM. To ensure stability and service reliability, the affected servers have been decommissioned and replaced with upgraded hardware.