Smarty incident

TLS Certificate Update

Notice Resolved View vendor source →

Smarty experienced a notice incident on March 9, 2021 affecting US East 1 and US East 1 and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2021, 07:40 PM UTC
Resolved
Mar 10, 2021, 08:12 PM UTC
Duration
1d
Detected by Pingoru
Mar 09, 2021, 07:40 PM UTC

Affected components

US East 1US East 1US West 1US West 1US Central 1US Central 1US East 1US East 1US West 1US West 1

Update timeline

  1. monitoring Mar 09, 2021, 07:40 PM UTC

    The TLS certificate for our API services has been renewed. The updated certificate will be rolled out to all of our services over the next 24 hours. The updated certificate has a new root path. For details on our Trusted Certificate Authorities, review our requirements page: https://smartystreets.com/docs/cloud/requirements#trusted-authorities

  2. resolved Mar 10, 2021, 08:12 PM UTC

    The update is complete.