Smartsheet incident

Dashboard Loading Issues

Major Resolved View vendor source →

Smartsheet experienced a major incident on January 9, 2025 affecting Dashboards, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 07:23 PM UTC
Resolved
Jan 09, 2025, 09:37 PM UTC
Duration
2h 14m
Detected by Pingoru
Jan 09, 2025, 07:23 PM UTC

Affected components

Dashboards

Update timeline

  1. investigating Jan 09, 2025, 07:23 PM UTC

    We are currently investigating some customer reports of issues creating and loading dashboard widgets.

  2. monitoring Jan 09, 2025, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2025, 09:37 PM UTC

    This incident has been resolved.