Smartling incident

Elevated errors for URL shortener and checkmark indicators in the CAT Tool.

Notice Resolved View vendor source →

Smartling experienced a notice incident on June 13, 2023, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:47 PM UTC
Resolved
Jun 14, 2023, 12:26 AM UTC
Duration
4h 38m
Detected by Pingoru
Jun 13, 2023, 07:47 PM UTC

Update timeline

  1. investigating Jun 13, 2023, 07:47 PM UTC

    We're experiencing elevated error rates for the URL shortener and checkmark indicators in the CAT Tool. There might be delays in the Episerver and Contentstack integrations -- in the delivery of translations. Global Delivery Network, API, and Dashboard are operating normally.

  2. monitoring Jun 13, 2023, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2023, 12:26 AM UTC

    This incident has been resolved.