Smartling incident

Glossary API - Increased latency

Notice Resolved View vendor source →

Smartling experienced a notice incident on December 18, 2023, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 03:39 PM UTC
Resolved
Dec 18, 2023, 06:19 PM UTC
Duration
2h 40m
Detected by Pingoru
Dec 18, 2023, 03:39 PM UTC

Update timeline

  1. investigating Dec 18, 2023, 03:39 PM UTC

    We are currently investigating increased latency on Glossary API. Glossary UI, CAT tool Glossary highlights and MT Glossary Insertion are affected. Our team is actively working on resolving the issue. We will provide more information as it becomes available. Global Delivery Network services remain operational.

  2. monitoring Dec 18, 2023, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2023, 06:19 PM UTC

    This incident has been resolved.