Smartling experienced a major incident on February 28, 2024 affecting REST API and Dashboard & Translator Workbench, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
REST APIDashboard & Translator Workbench
Update timeline
- investigating Feb 28, 2024, 10:52 AM UTC
Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.
- monitoring Feb 28, 2024, 12:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 28, 2024, 03:13 PM UTC
This incident has been resolved.