Smartling incident

Investigating reports of error messages on vendors' jobs dashboards

Major Resolved View vendor source →

Smartling experienced a major incident on November 25, 2024 affecting Dashboard & Translator Workbench, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 03:39 PM UTC
Resolved
Nov 25, 2024, 04:18 PM UTC
Duration
39m
Detected by Pingoru
Nov 25, 2024, 03:39 PM UTC

Affected components

Dashboard & Translator Workbench

Update timeline

  1. investigating Nov 25, 2024, 03:39 PM UTC

    We are currently investigating reports of error messages on vendors' jobs dashboards

  2. identified Nov 25, 2024, 03:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 25, 2024, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2024, 04:18 PM UTC

    This incident has been resolved.