Smartling experienced a minor incident on January 22, 2025 affecting Dashboard & Translator Workbench, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard & Translator Workbench
Update timeline
- investigating Jan 22, 2025, 12:55 PM UTC
The engineering team is currently investigating intermittent performance degradations of the Word Count Report and Job List UI for Vendors.
- identified Jan 22, 2025, 01:05 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 22, 2025, 01:36 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 22, 2025, 04:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 22, 2025, 04:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 22, 2025, 05:45 PM UTC
This incident has been resolved.