Smartling incident

Errors rendering custom reports

Major Resolved View vendor source →

Smartling experienced a major incident on May 13, 2025 affecting Dashboard & Translator Workbench, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 01:36 PM UTC
Resolved
May 13, 2025, 04:45 PM UTC
Duration
3h 8m
Detected by Pingoru
May 13, 2025, 01:36 PM UTC

Affected components

Dashboard & Translator Workbench

Update timeline

  1. investigating May 13, 2025, 01:36 PM UTC

    We are currently investigating reports of errors for custom reports

  2. identified May 13, 2025, 03:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 13, 2025, 04:45 PM UTC

    This incident has been resolved.