SmartDok incident

SmartDok Down

Critical Resolved View vendor source →

SmartDok experienced a critical incident on April 11, 2023 affecting SmartDok Norway Web (web.smartdok.no) and Website (smartdok.no/se) and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 07:45 AM UTC
Resolved
Apr 11, 2023, 08:21 AM UTC
Duration
35m
Detected by Pingoru
Apr 11, 2023, 07:45 AM UTC

Affected components

SmartDok Norway Web (web.smartdok.no)Website (smartdok.no/se)Mobile AppsAPIIntegrationsByggekortleser

Update timeline

  1. investigating Apr 11, 2023, 07:45 AM UTC

    We are aware of the issue with missing connection to servers. We are investigating to identify the issue - and will so on working on fix. Will keep this page updatet with any news!

  2. investigating Apr 11, 2023, 07:54 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 11, 2023, 07:54 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 11, 2023, 08:09 AM UTC

    We have solved the issue. All systems are now up and running again. -------------------------------------------------------------------- You might still experience issues with exporting data to PDF.

  5. resolved Apr 11, 2023, 08:21 AM UTC

    Incident is resolved✅ If you experience any problems further - please contact Support on [email protected] or 904 03 333 If you would like to recieve updates on system status, please click " Subscribe ".