SmartDok incident

Issues submitting forms through the app

Major Resolved View vendor source →

SmartDok experienced a major incident on September 22, 2026 affecting Mobile Apps, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 09:42 AM UTC
Resolved
Sep 22, 2026, 04:10 PM UTC
Duration
6h 28m
Detected by Pingoru
Sep 22, 2026, 09:42 AM UTC

Affected components

Mobile Apps

Update timeline

  1. identified Sep 22, 2026, 09:42 AM UTC

    We are aware of an issue with submitting forms through the iOS app (1.0.6) when the project-form connection is enabled. We've got a fix scheduled to be released as soon as possible. We recommend not updating your app while we wait for this release (1.0.7). If you experience such issue please contact support to have the issue fixed for your company while the new iOS app (v1.0.7) releases.

  2. monitoring Sep 22, 2026, 01:20 PM UTC

    We have fixed the issue. No app updates are needed.

  3. resolved Sep 22, 2026, 04:10 PM UTC

    This incident has been resolved.