SmartDok incident

SmartDok opplever problemer / SmartDok upplever problem / SmartDok is experiencing issues

Critical Resolved View vendor source →

SmartDok experienced a critical incident on May 31, 2025 affecting SmartDok Norway Web (web.smartdok.no) and Mobile Apps and 1 more component, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2025, 02:56 PM UTC
Resolved
May 31, 2025, 07:03 PM UTC
Duration
4h 7m
Detected by Pingoru
May 31, 2025, 02:56 PM UTC

Affected components

SmartDok Norway Web (web.smartdok.no)Mobile AppsAPIIntegrationsByggekortleser

Update timeline

  1. investigating May 31, 2025, 02:56 PM UTC

    Vi opplever problemer med vårt system. Våre utviklere er på saken, og vi holder denne siden oppdatert videre. Vi upplever för närvarande problem. Våra utvecklare jobbar på saken, och vi kommer att hålla den här sidan uppdaterad. We are experiencing issues. Our developers are working on it, and we will update this page with any changes.

  2. identified May 31, 2025, 05:28 PM UTC

    We have identified the issue to be caused by our DNS provider. They have informed us they are working on the problem.

  3. resolved May 31, 2025, 07:03 PM UTC

    All services should be back up.