SmartDok experienced a major incident on January 28, 2026 affecting SmartDok Sweden Web (web.smartdok.se), lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2026, 08:48 AM UTC
Problemer med web.smartdok.se / SmartDok down Vi opplever problemer med vårt system. Våre utviklere er på saken, og vi holder denne siden oppdatert videre. Vi upplever för närvarande problem. Våra utvecklare jobbar på saken, och vi kommer att hålla den här sidan uppdaterad. We are experiencing issues. Our developers are working on it, and we will update this page with any changes.
- identified Jan 28, 2026, 09:41 AM UTC
Feilkilden er funnet, og det jobbes med å rette denne. Felkällan har identifierats och arbete pågår med att åtgärda den. The source of the error has been identified, and work is underway to fix it.
- monitoring Jan 28, 2026, 10:27 AM UTC
En fiks er implementert, og vi overvåker resultatet nå. En fix har implementerats och vi övervakar resultatet nu. A fix has been implemeted and we are monitoring the result now.
- resolved Jan 28, 2026, 11:02 AM UTC
This incident has been resolved.