SmartDirectoryAI Outage History

SmartDirectoryAI is up right now

SmartDirectoryAI had 5 outages in the last 2 years totaling 2h 22m of downtime, averaging 0.2 incidents per month.

There were 5 SmartDirectoryAI outages since December 22, 2025 totaling 2h 22m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.smartdirectory.ai

Critical September 5, 2026

SmartDirectoryAI App outage

Detected by Pingoru
Sep 05, 2026, 02:39 PM UTC
Resolved
Sep 05, 2026, 04:15 PM UTC
Duration
1h 36m
Affected: SmartDirectoryAI App
Timeline · 2 updates
  1. investigating Sep 05, 2026, 02:39 PM UTC

    We are currently investigating an issue affecting SmartDirectoryAI App.

  2. resolved Sep 05, 2026, 04:15 PM UTC

    The issue has been resolved and SmartDirectoryAI App is operating normally again.

Read the full incident report →

Critical June 16, 2026

SmartDirectoryAI Website outage

Detected by Pingoru
Jun 16, 2026, 11:30 AM UTC
Resolved
Jun 16, 2026, 12:10 PM UTC
Duration
39m
Affected: SmartDirectoryAI Sites
Timeline · 2 updates
  1. investigating Jun 16, 2026, 11:30 AM UTC

    We are currently investigating an issue affecting the SmartDirectoryAI website (frontend).

  2. resolved Jun 16, 2026, 12:10 PM UTC

    The website is operating normally again.

Read the full incident report →

Critical December 22, 2025

Web application unavailable

Detected by Pingoru
Dec 22, 2025, 11:55 PM UTC
Resolved
Dec 22, 2025, 11:57 PM UTC
Duration
1m
Timeline · 4 updates
  1. investigating Dec 22, 2025, 11:55 PM UTC

    We are investigating an issue where the web application is currently unavailable for users.

  2. investigating Dec 22, 2025, 11:57 PM UTC

    The issue has been identified as an API-related problem affecting the web application.

  3. monitoring Dec 22, 2025, 11:57 PM UTC

    A fix has been deployed and we are monitoring the web application.

  4. resolved Dec 22, 2025, 11:57 PM UTC

    The web application issue has been resolved and all systems are operating normally.

Read the full incident report →

Major December 22, 2025

Database connectivity issues

Detected by Pingoru
Dec 22, 2025, 11:51 PM UTC
Resolved
Dec 22, 2025, 11:54 PM UTC
Duration
2m
Timeline · 5 updates
  1. investigating Dec 22, 2025, 11:51 PM UTC

    We are investigating an issue affecting database connectivity which may impact application functionality.

  2. investigating Dec 22, 2025, 11:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 22, 2025, 11:53 PM UTC

    The database issue is impacting API operations and request processing.

  4. monitoring Dec 22, 2025, 11:53 PM UTC

    Database connectivity has been restored and systems are being monitored.

  5. resolved Dec 22, 2025, 11:54 PM UTC

    The database issue has been resolved and all services are operating normally.

Read the full incident report →

Major December 22, 2025

API service disruption

Detected by Pingoru
Dec 22, 2025, 11:46 PM UTC
Resolved
Dec 22, 2025, 11:48 PM UTC
Duration
2m
Timeline · 4 updates
  1. investigating Dec 22, 2025, 11:46 PM UTC

    We are investigating an issue affecting API availability.

  2. investigating Dec 22, 2025, 11:47 PM UTC

    The issue has been identified as a database connectivity problem affecting the API.

  3. monitoring Dec 22, 2025, 11:48 PM UTC

    A fix has been deployed and we are monitoring system stability.

  4. resolved Dec 22, 2025, 11:48 PM UTC

    The issue has been resolved and all systems are operating normally.

Read the full incident report →