SmartDirectoryAI incident

API service disruption

Major Resolved View vendor source →

SmartDirectoryAI experienced a major incident on December 22, 2025, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 11:46 PM UTC
Resolved
Dec 22, 2025, 11:48 PM UTC
Duration
2m
Detected by Pingoru
Dec 22, 2025, 11:46 PM UTC

Update timeline

  1. investigating Dec 22, 2025, 11:46 PM UTC

    We are investigating an issue affecting API availability.

  2. investigating Dec 22, 2025, 11:47 PM UTC

    The issue has been identified as a database connectivity problem affecting the API.

  3. monitoring Dec 22, 2025, 11:48 PM UTC

    A fix has been deployed and we are monitoring system stability.

  4. resolved Dec 22, 2025, 11:48 PM UTC

    The issue has been resolved and all systems are operating normally.