SmartDirectoryAI incident

Database connectivity issues

Major Resolved View vendor source →

SmartDirectoryAI experienced a major incident on December 22, 2025, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 11:51 PM UTC
Resolved
Dec 22, 2025, 11:54 PM UTC
Duration
2m
Detected by Pingoru
Dec 22, 2025, 11:51 PM UTC

Update timeline

  1. investigating Dec 22, 2025, 11:51 PM UTC

    We are investigating an issue affecting database connectivity which may impact application functionality.

  2. investigating Dec 22, 2025, 11:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 22, 2025, 11:53 PM UTC

    The database issue is impacting API operations and request processing.

  4. monitoring Dec 22, 2025, 11:53 PM UTC

    Database connectivity has been restored and systems are being monitored.

  5. resolved Dec 22, 2025, 11:54 PM UTC

    The database issue has been resolved and all services are operating normally.