Smartcar experienced a minor incident on October 20, 2021 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Smartcar Webhooks and APISmartcar Connect
Update timeline
- investigating Oct 20, 2021, 03:53 PM UTC
We are currently investigating reports of login attempts and API requests to BMW vehicles failing.
- monitoring Oct 20, 2021, 04:43 PM UTC
Login attempts and API requests have started to recover and performance is returning back to normal. Please email [email protected] if you continue to experience any trouble.
- resolved Oct 20, 2021, 05:00 PM UTC
This incident has been resolved. Please email [email protected] if you continue to experience any trouble.