Smartcar experienced a minor incident on November 24, 2021 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 24, 2021, 04:24 AM UTC
Toyota is currently experiencing a service outage. Logins and API requests made to both Lexus and Toyota vehicles will return errors until the outage is resolved. We'll provide further updates as we have them.
- monitoring Nov 24, 2021, 04:30 AM UTC
We are monitoring the situation and will provide updates as we have them.
- monitoring Nov 24, 2021, 04:35 AM UTC
The Toyota outage appears to have been resolved. We're currently monitoring the situation, and will update again once we've confirmed things are back to normal across the board. If your application continues to experience issues with Toyota or Lexus vehicles, please reach out to us at [email protected].
- resolved Nov 24, 2021, 04:56 AM UTC
We have confirmed that Toyota has resolved their service outage.