Smartcar experienced a minor incident on December 7, 2021 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 6h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Smartcar Webhooks and APISmartcar Connect
Update timeline
- identified Dec 07, 2021, 08:26 PM UTC
Uconnect is currently experiencing a service outage. Logins and API requests made to Chrysler, Dodge, Jeep and Ram will return errors until the outage is resolved. We believe this is related to the us-east-1 AWS outage. You can check updates from Amazon here: https://status.aws.amazon.com/
- monitoring Dec 08, 2021, 02:00 AM UTC
AWS appears to have recovered, and error rates have started to fall. We'll continue to monitor the situation.
- resolved Dec 08, 2021, 02:52 AM UTC
This incident has been resolved. If your application continues to experience any issues, please reach out to [email protected].