Smartcar incident

Tesla: Elevated Error rates for API Requests

Minor Resolved View vendor source →

Smartcar experienced a minor incident on December 8, 2021 affecting Smartcar Webhooks and API, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2021, 03:36 PM UTC
Resolved
Dec 08, 2021, 04:02 PM UTC
Duration
25m
Detected by Pingoru
Dec 08, 2021, 03:36 PM UTC

Affected components

Smartcar Webhooks and API

Update timeline

  1. investigating Dec 08, 2021, 03:36 PM UTC

    We're currently investigating elevated error rates for API requests made to Tesla vehicles.

  2. resolved Dec 08, 2021, 04:02 PM UTC

    We've isolated and resolved the issue, and Tesla API error rates are once again within norms. Email us at [email protected] if you continue to run into any issues and we're happy to help!