Smartcar experienced a minor incident on December 16, 2021 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Smartcar Webhooks and APISmartcar Connect
Update timeline
- identified Dec 16, 2021, 02:13 AM UTC
OnStar is currently experiencing a service outage. API requests and login attempts to GM vehicles will return errors until the outage is resolved. We'll update this page as we know more.
- monitoring Dec 16, 2021, 03:05 AM UTC
OnStar services appear to have recovered. Error rates for login attempts and API requests have begun to fall. We'll continue to monitor the situation.
- resolved Dec 16, 2021, 03:18 AM UTC
This incident has been resolved. If your application continues to experience any issues, please reach out to [email protected].