Smartcar experienced a minor incident on January 11, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Smartcar Webhooks and APISmartcar Connect
Update timeline
- identified Jan 11, 2022, 01:45 AM UTC
VW US is currently experiencing a service outage. Logins and API requests made to VW vehicles within the United States will return errors until the outage is resolved. We'll provide further updates as we have them.
- resolved Jan 11, 2022, 03:19 AM UTC
The VW outage appears to be resolved, and VW error rates have returned to normal across the board. If your application continues to experience issues with VW vehicles, please reach out to us at [email protected].