Smartcar incident

Nissan: Connected Services Outage

Minor Resolved View vendor source →

Smartcar experienced a minor incident on January 25, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 15h 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2022, 11:56 PM UTC
Resolved
Jan 26, 2022, 03:52 PM UTC
Duration
15h 55m
Detected by Pingoru
Jan 25, 2022, 11:56 PM UTC

Affected components

Smartcar Webhooks and APISmartcar Connect

Update timeline

  1. identified Jan 25, 2022, 11:56 PM UTC

    Nissan is currently experiencing a connected service outage. API requests and login attempts to Nissan vehicles will return errors until the outage is resolved.

  2. identified Jan 26, 2022, 04:20 AM UTC

    Nissan continues to experience a connected service outage. API requests and login attempts to Nissan vehicles will return errors until the outage is resolved.

  3. monitoring Jan 26, 2022, 05:42 AM UTC

    The Nissan outage appears to have been resolved. We're currently monitoring the situation, and will update again once we've confirmed things are back to normal across the board. If your application continues to experience issues with Nissan vehicles, please reach out to us at [email protected].

  4. resolved Jan 26, 2022, 03:52 PM UTC

    The Nissan outage has been resolved. If your application continues to experience any issues, please reach out to [email protected].