Smartcar incident

Tesla: Elevated Error rates for Logins and API Requests

Smartcar experienced a minor incident on January 26, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started: Jan 26, 2022, 04:14 PM UTC
Resolved: Jan 26, 2022, 06:07 PM UTC
Duration: 1h 53m
Detected by Pingoru: Jan 26, 2022, 04:14 PM UTC

Affected components

Smartcar Webhooks and APISmartcar Connect

Update timeline

investigating Jan 26, 2022, 04:14 PM UTC

We are currently investigating elevated error rates of failed login attempts and API Requests to Tesla vehicles.
monitoring Jan 26, 2022, 05:35 PM UTC

The elevated error rates seem to have been related to some Tesla downtime. This has been resolved and error rates have started to fall. If your application continues to experience issues, please reach out to [email protected].
resolved Jan 26, 2022, 06:07 PM UTC

This incident has been resolved. If your application continues to experience issues, please reach out to [email protected].