Smartcar experienced a minor incident on February 5, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2022, 05:59 AM UTC
FCA vehicles are currently experiencing a connected service outage. Logins and API requests for Chrysler, Dodge, RAM, and Jeep vehicles will return errors until the outage is resolved.
- identified Feb 05, 2022, 06:38 AM UTC
FCA vehicles continue to experience a connected service outage. Logins and API requests for Chrysler, Dodge, RAM, and Jeep vehicles will return errors until the outage is resolved.
- identified Feb 05, 2022, 07:54 AM UTC
FCA vehicles continue to experience a connected service outage. Though we've seen sporadic successes, logins and API requests for Chrysler, Dodge, RAM, and Jeep vehicles are likely to return errors until the outage is fully resolved. We'll continue to monitor, and provide an update once things return to normal.
- resolved Feb 05, 2022, 08:38 AM UTC
The FCA outage has been resolved. API requests and logins for Chrysler, Dodge, RAM, and Jeep vehicles are once again functioning normally. If your application continues to experience any issues, please reach out to [email protected].