Smartcar incident

Nissan: Outage

Minor Resolved View vendor source →

Smartcar experienced a minor incident on March 14, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 03:33 PM UTC
Resolved
Mar 14, 2022, 05:24 PM UTC
Duration
1h 50m
Detected by Pingoru
Mar 14, 2022, 03:33 PM UTC

Affected components

Smartcar Webhooks and APISmartcar Connect

Update timeline

  1. investigating Mar 14, 2022, 03:33 PM UTC

    Nissan is currently experiencing a connected services outage. Logins and API requests made to Nissan vehicles will return errors until the outage is resolved. We'll provide further updates as we have them.

  2. resolved Mar 14, 2022, 05:24 PM UTC

    Nissan has resolved their connected services outage. Logins and API requests to Nissan vehicles are once more completing successfully, and error rates have returned to normal ranges. If your application continues to experience any issues with Nissan vehicles, please reach out to us at [email protected] and we're happy to help!