Smartcar incident

Smartcar Webhooks: Elevated Error Rates

Minor Resolved View vendor source →

Smartcar experienced a minor incident on April 1, 2022 affecting Smartcar Webhooks and API, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2022, 03:56 PM UTC
Resolved
Apr 01, 2022, 06:29 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 01, 2022, 03:56 PM UTC

Affected components

Smartcar Webhooks and API

Update timeline

  1. investigating Apr 01, 2022, 03:56 PM UTC

    We are currently investigating elevated error rates for data being returned through Smartcar's scheduled webhooks.

  2. identified Apr 01, 2022, 04:09 PM UTC

    We've identified the issue and are currently implementing a fix.

  3. monitoring Apr 01, 2022, 05:19 PM UTC

    A fix has been deployed, and we are currently monitoring the results.

  4. resolved Apr 01, 2022, 06:29 PM UTC

    Error rates are back to normal. If your application continues to experience any issues, reach out to us at [email protected].