Smartcar incident

Audi - Europe: Connected Services Outage

Minor Resolved View vendor source →

Smartcar experienced a minor incident on April 23, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2022, 02:05 AM UTC
Resolved
Apr 23, 2022, 03:55 AM UTC
Duration
1h 50m
Detected by Pingoru
Apr 23, 2022, 02:05 AM UTC

Affected components

Smartcar Webhooks and APISmartcar Connect

Update timeline

  1. investigating Apr 23, 2022, 02:05 AM UTC

    We're investigating elevated error rates for Audi in Europe. Login attempts and API requests appear to be impacted. We'll provide further updates as we have them.

  2. resolved Apr 23, 2022, 03:55 AM UTC

    Audi's connected service outage appears to be resolved. Login and API error rates are trending toward normal. Email [email protected] if your application continues to experience any issues!