Smartcar experienced a minor incident on May 5, 2022 affecting Smartcar Webhooks and API, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Smartcar Webhooks and API
Update timeline
- investigating May 05, 2022, 02:26 AM UTC
We're currently investigating elevated error rates for API requests made to Mercedes vehicles.
- monitoring May 05, 2022, 03:48 AM UTC
Error rates are trending downward, but some vehicles may continue to receive errors. We'll continue to monitor the situation and update once everything is back to normal. Please reach out to us at [email protected] if you continue to experience issues.
- resolved May 05, 2022, 04:49 AM UTC
This incident has been resolved. Please reach out to us at [email protected] if you continue to experience issues.