Smartcar incident

Mercedes: Elevated Error Rates

Minor Resolved View vendor source →

Smartcar experienced a minor incident on May 18, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2022, 07:36 PM UTC
Resolved
May 18, 2022, 09:08 PM UTC
Duration
1h 31m
Detected by Pingoru
May 18, 2022, 07:36 PM UTC

Affected components

Smartcar Webhooks and APISmartcar Connect

Update timeline

  1. investigating May 18, 2022, 07:36 PM UTC

    We're investigating elevated error rates for login attempts through Smartcar Connect and API requests for Mercedes.

  2. resolved May 18, 2022, 09:08 PM UTC

    Error rates for login attempts and API requests to Mercedes vehicles are now back to normal. Reach out to us at [email protected] if your application continues to experience any issues!