Smartcar incident

Kia: Connected Services Outage

Minor Resolved View vendor source →

Smartcar experienced a minor incident on August 16, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 16h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 11:27 PM UTC
Resolved
Aug 17, 2022, 04:03 PM UTC
Duration
16h 35m
Detected by Pingoru
Aug 16, 2022, 11:27 PM UTC

Affected components

Smartcar Webhooks and APISmartcar Connect

Update timeline

  1. identified Aug 16, 2022, 11:27 PM UTC

    Kia is currently experiencing a connected services outage. Logins and API requests made to Kia vehicles may return errors until the outage is resolved. We'll provide further updates as we have them.

  2. resolved Aug 17, 2022, 04:03 PM UTC

    Kia login and API error rates are back within norms. Email [email protected] if your application continues to experience any issues!