Smartcar incident
Planned Maintenance: Audi Europe, Volkswagen Europe and Skoda Europe
Smartcar experienced a major incident on October 4, 2022 affecting Smartcar Webhooks and API and Smartcar Connect, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 04, 2022, 09:02 PM UTC
The following brands are undergoing maintenance on their connected services - Audi Europe, Volkswagen Europe and Skoda Europe. Currently login attempts through Smartcar Connect will fail for Audi, Volkswagen and Skoda. API requests to Volkswagen and Skoda will return errors until their maintenance has been completed. We'll provide further updates as we have them.
- resolved Oct 04, 2022, 11:06 PM UTC
Planned maintenance for the impacted OEMs appears to be resolved and we're seeing error rates decline. If you continue to experience issues please reach out to us at [email protected].