Smartcar incident

Smartcar API: Vehicle Request SERVER - INTERNAL Errors

Notice Resolved View vendor source →

Smartcar experienced a notice incident on January 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 08:40 PM UTC
Resolved
Jan 28, 2025, 05:30 PM UTC
Duration
Detected by Pingoru
Jan 28, 2025, 08:40 PM UTC

Update timeline

  1. resolved Jan 28, 2025, 08:40 PM UTC

    We experienced a brief period of infrastructure instability between 9:32 AM PST and 9:44 AM PST, which caused an increase in Server - Internal errors for vehicle API requests. We’ve implemented a fix, and all services are now operational. We are closely monitoring the system to ensure continued stability and will share additional details as we complete our investigation. Thank you for your understanding.