Smart Recruiters incident

System Performance issue

Major Resolved View vendor source →

Smart Recruiters experienced a major incident on February 5, 2024 affecting Recruiter Apps, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2024, 04:36 PM UTC
Resolved
Feb 05, 2024, 06:12 PM UTC
Duration
1h 35m
Detected by Pingoru
Feb 05, 2024, 04:36 PM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Feb 05, 2024, 04:36 PM UTC

    We are observing system slowness and inability to take actions across the platform. Our teams are investigating and will work on a fix

  2. monitoring Feb 05, 2024, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2024, 06:12 PM UTC

    This incident has been resolved.