Smart Recruiters incident

Report Builder issues

Major Resolved View vendor source →

Smart Recruiters experienced a major incident on June 28, 2024 affecting Recruiter Apps, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 12:52 PM UTC
Resolved
Jun 28, 2024, 02:16 PM UTC
Duration
1h 23m
Detected by Pingoru
Jun 28, 2024, 12:52 PM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Jun 28, 2024, 12:52 PM UTC

    We are seeing some issues with the Report Builder functionality. Pages may not load correctly and display the error message “Something went wrong. Please try again later.» Our teams are investigating to remedy this problem as quickly as possible.

  2. identified Jun 28, 2024, 01:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 28, 2024, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 28, 2024, 02:16 PM UTC

    This incident has been resolved.