Smart Recruiters incident

Offer amendments issue

Minor Resolved View vendor source →

Smart Recruiters experienced a minor incident on September 20, 2024 affecting Recruiter Apps, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 09:30 AM UTC
Resolved
Sep 20, 2024, 10:30 AM UTC
Duration
1h
Detected by Pingoru
Sep 20, 2024, 09:30 AM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Sep 20, 2024, 09:30 AM UTC

    This issue concerns Offer updates that cannot be saved - you can possibly get an "Error occurred. Try again in a minute" message after making a change in the candidate offer form. Our teams are investigating it to provide a resolution very soon.

  2. monitoring Sep 20, 2024, 09:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2024, 10:30 AM UTC

    This incident has been resolved.