Smart Recruiters incident

Self-schedule feature broken

Major Resolved View vendor source →

Smart Recruiters experienced a major incident on January 22, 2025 affecting Recruiter Apps, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 02:38 PM UTC
Resolved
Jan 22, 2025, 03:16 PM UTC
Duration
37m
Detected by Pingoru
Jan 22, 2025, 02:38 PM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Jan 22, 2025, 02:38 PM UTC

    The interview drop-down to Schedule an Interview and Invite to Self-Schedule is broken and it is not possible to create a Self-Schedule interview. The engineering is currently investigating the issue.

  2. monitoring Jan 22, 2025, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2025, 03:16 PM UTC

    This incident has been resolved.