Smart Recruiters incident

Usability - Candidate Action issues

Major Resolved View vendor source →

Smart Recruiters experienced a major incident on January 27, 2025 affecting Recruiter Apps, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 09:47 AM UTC
Resolved
Jan 27, 2025, 02:48 PM UTC
Duration
5h
Detected by Pingoru
Jan 27, 2025, 09:47 AM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Jan 27, 2025, 09:47 AM UTC

    We are currently observing issues with some functionalities, such as Moving a candidate to another job or Bulk actions. Our teams are looking into it.

  2. identified Jan 27, 2025, 10:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 27, 2025, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2025, 02:48 PM UTC

    This incident has been resolved.